Introduction

Who inspires you?

If you ask a roomful of people, “Who inspires you?” you will find that everyone is inspired by a different combination of skills, and that every individual has a different set of abilities. This is evident when we look at well-known leaders around the world. From Mother Teresa to Steve Jobs, from Malala to Nelson Mandela, each displayed different leadership qualities. Learning to inspire begins with discovering and cultivating the latent talents each of us already possess.

Why is inspiration so important?

Regardless of your specific job or role, you constantly interact with those around you. The quality and impact of these interactions determines how inspired you are every day.

In a world of flatter hierarchies, cross-functional teams and frontline focus, inspiration is a more critical component. We recognize this shift in leadership behaviors over time and emphasize the ensuing need for inspirational skill sets.

Leadership requires both performance and inspiration. Inspirational skills differ from performance skills in that they are harder to explicitly define and measure and typically require more learning through self-reflection and experience. It is possible, however, to build inspirational skills in a systematic way.

Our ambition is that, using our approach, everyone experiences, learns and demonstrates more inspirational leadership—transforming our daily interactions and creating differentiated personal assets and professional results.

PERFORMANCE SKILLS

INSPIRATIONAL SKILLS

  • Executes accurately and delivers results
  • Makes good decisions
  • Organizes others effectively
  • Sets process and allocates resources
  • Develops a winning approach
  • Unlocks intrinsic motivation
  • Role models the culture and values
  • Motivates and energizes others
  • Fosters engagement and commitment
  • Invests in others’ growth